Zach on Leadership

Life in modern corporations is often marked with frequent reorganization. This can be frustrating for individual team members, who are struggling day-to-day to get their work done. Breaking-in new management is an extra distraction. It can sometimes feel like management is full of busybodies that get bored, so they decide to reshuffle the deck and watch everyone squirm. With 18 years in enterprise technology, I’ve been reorged more times than I can remember. As a leader in enterprise technology, I’ve…

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We like to be competent. As experienced professionals, and especially as leaders, there’s a built-in expectation that we know what we’re doing. If you’ve advanced in your career and had some success, changes are good that you have the confidence to take on challenges, make them your own, and make stuff happen. I’m lucky because I have leaders that report to me that exhibit these great qualities every day. I have no worries about the level of dedication, commitment, and…

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The big bad car rental company I recently rented a car from one of the major car rental companies. During the trip, I had a flat tire. After changing it out for the spare, I called the roadside assistance number on my contract to let the rental company know what happened. They promptly answered and directed me to get the tire replaced at a local tire shop. They even made an appointment for me. They did tell me that I needed…

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