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We’re Going Big on Cloud Technology. Here’s the Strategy.

We’re Going Big on Cloud Technology. Here’s the Strategy.

We’re going big on the cloud. All in. It’s exciting. It’s futuristic. However, it’s downright difficult. I talk with leaders at other large enterprise organizations, and everyone is grappling with the cloud. Some are grappling better than others. Our “why” is simple. We can be more efficient, secure, resilient, agile, and sustainable in the cloud. Our cloud technology platform is an enabler to just about every other strategic initiative at the company. The “how” is not simple. It’s taken a…

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The Leader of Last Resort: A Leadership Lesson in Delegation and Empowerment

The Leader of Last Resort: A Leadership Lesson in Delegation and Empowerment

You may have started out your leadership journey as the go-to person for the team. That works for a while, but it’s not sustainable, nor does it scale. In my team, I’m the leader of last resort. That’s not because I’m reluctant to lead or don’t know how to lead, but I’ve found that the best results come from empowered leaders closest to the issues. Let me provide a few examples to illustrate. The Incident Manager of Last Resort When…

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The Future is Bright: Raising up the Next Generation of Cooperative Leaders

The Future is Bright: Raising up the Next Generation of Cooperative Leaders

I had a great opportunity to speak on behalf of the CHS Foundation at the FFA State Officer Summit this week in Washington, DC. FFA stands for Future Farmers of America but has a broader mission to develop all kinds of future agriculture leaders, not just production farmers. The group I spoke with consisted of about 375 elected student leaders from each of the 50 states. It was an absolute privilege to speak with and meet these bright young agriculture…

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What to Do When You’ve Been Left Hanging: Leadership Attitudes for Missed Recognition

What to Do When You’ve Been Left Hanging: Leadership Attitudes for Missed Recognition

Hello, Zach on Leadership readers! I took a few weeks off to enjoy some family time and new adventures, but now I’m back at it. Many have heard the leadership axiom, “Take all the blame. Share all the credit.” It’s good advice. It speaks to the importance of accountability, recognition, and humility. These leadership attributes are very visible. If you have work to do in these areas, everyone around you likely knows it. I’ve written previously on blame and accountability….

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When and How Should Remote Teams Meet in Person?

When and How Should Remote Teams Meet in Person?

In 2022, most office professionals fit into one of three categories: Some work primarily on-site in an office building. Some split their time between home and the office building. Lastly, some work full-time remotely from their home offices or wherever they happen to be. The majority of my teams fit into the last category. They are fully remote. They are quite happy and productive doing so. As their leader, I’m quite content to offer as much flexibility as possible. I’ve…

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Digital is Normal: My Professional Career as a Digital Native

Digital is Normal: My Professional Career as a Digital Native

Many of you have heard the term, Digital Native. It refers to the recent generations of people that have grown up in the digital era. They don’t know a world without the internet, social media, e-commerce, and other digital capabilities. For them, digital seems normal and the analog equivalents seem foreign. Technically, I’m too old to be a Digital Native. I’m a young Gen-Xer. I grew up in the era of VHS tapes and MTV. The internet as we know…

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Turning the Great Resignation into an Advantage

Turning the Great Resignation into an Advantage

Everyone in a leadership position has been spending a lot of time in the last year hearing about the “Great Resignation.” Perhaps it’s just me, but most of the context around it is either defensiveness or acceptance. Here’s what I mean: Defensiveness: “Watch out for the Great Resignation. It’s going to get you! Here are the 37 steps that you should take to prevent the Great Resignation from hollowing out your team!” Acceptance: “Suzy just resigned. Oh well, I guess…

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Misery Loves Company: Empathy in Incident Management

Misery Loves Company: Empathy in Incident Management

We humans have become quite accustomed to our technologies working for us all the time. It doesn’t matter if a service is available 99.9% of the time or even 99.999% of the time. That .001% of downtime couldn’t come at a worse moment. I work in Information Technology. Our industry is famous for building technologies that people rely on 100% of the time but are only available a high percentage of that time. How high? It depends, but generally, not…

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I Know How Hard to Push My Team

I Know How Hard to Push My Team

In 2004, the film Miracle was released, starring Kurt Russell as Herb Brooks, and directed by Gavin O’Connor. The film told the story of the USA Hockey team that triumphed over the Soviet Union in the 1980 Olympics. I love this movie. It’s packed with leadership lessons. However, in this article, I’m only going to focus on one of them. For those of you unfamiliar with the film or the events that inspired it, I’ll provide a little background. Herb…

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Purpose is Everything

Purpose is Everything

I think one of the most important things leaders can do is remind their team about their purpose. Where does purpose come from? Practically speaking, usually, the top leaders of an organization put their heads together and come up with a powerful statement. Then, they put some effort into communicating that purpose to their teams in a campaign. I’ve personally experienced and participated in many iterations of these in several organizations. The purpose of purpose Why do leaders put so…

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